Privacy & Cookie Policy

This Privacy & Cookie Policy ("Policy") outlines Dr. Aprilia West's (the "Company"/"the Brand"/"we"/"us" or "our") practices concerning information we may collect, store, use and share from users who access our website drapriliawest.com and other sites we own and operate, including its subdomains ("Website"/"Site"), or otherwise share personal information with us.

By visiting our Site, contacting us, and/or purchasing something from us, you engage in our "Service" and agree to be bound by this Policy, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Policy applies to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content ("User"/"Users").

Information We Collect

We collect two types of data and information from Users:

  1. Non-personal information is unidentified and non-identifiable information about a User, which may be made available or gathered via your use of the Site. We are not aware of the identity of the User from which the non-personal information was collected.

    Non-personal information that is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type and version of browser, the operating system your device uses, language preferences, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
  2. Personal data or personal information is any information that identifies an individual or may with reasonable effort identify an individual. The personal data we collect about you depends on the particular ways we interact with you. We may collect the following personal data:
    • Full name and contact details, including email address, telephone number, physical address, and other information;
    • Information to check and verify the User's identity, e.g. date of birth;
    • Billing information, payment card information, and transaction details;
    • Responses to competitions, contests, sweepstakes, and surveys;
    • Particular information about how you use our Site, IT, communication, and other systems;
    • Device information, including geolocation data, Internet Protocol (IP) address, unique identifiers (e.g. MAC address and UUID), and other information which relates to your activity through the Site and which can identify you.

User-Generated Content

We consider "user-generated content" to be reviews, ratings, images, audio, and video materials voluntarily supplied to us by Users for the purpose of publication on our Site or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this Policy.

Legitimate Reasons for Processing Your Personal Data

A legitimate reason or legitimate interest is when we have a business or commercial reason to use your personal data. We only collect, store, use, and share your personal information when we have a legitimate reason for doing so. In this instance, we only collect personal information that is reasonably necessary to provide our Services to you.

Collection and Use of Personal Data

We collect most of your information directly from you—in person, by telephone, text, email, and/or via our Site when you do any of the following:

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our Services.

A cookie is a small piece of data that our Site stores on your device and accesses each time you visit so we can understand how you use our Site. The Site uses the following types of cookies:

You may remove or block the cookies by following the instructions of your device and/or browser preferences; however, if you choose to disable cookies, some features of our Site may not operate properly.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 16 and we do not knowingly collect personal data about children under 16.

Who We Share Your Personal Data With

We will always treat your personal data with the utmost respect and never sell or share it with third parties, unless required by law or set in this Policy. Third parties we currently use include Google Analytics, Google Search Console, Stripe, PayPal, and MailChimp.

Security

We protect your personal data using commercially acceptable means to prevent its loss and theft, unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us through our Connect page.

Changes to This Policy

We reserve the right to modify this Policy at any time. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this Policy, we will notify you here that it has been updated.

Contact Us

If you have any questions about this Privacy & Cookie Policy, please get in touch.